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Translation Exchange · 2013 – 2018
Translation management & LSP marketplace
Co-founded and led technology for a localization platform — TMS, vendor marketplace, 30 platform connectors, and a linguistic markup language for contextual accuracy.
Role: CTO / Co-Founder
Problem
Companies struggled to run localization as a product workflow: vendors, bids, content extraction, deployment, and linguistic nuance lived in disconnected tools.
Role
CTO and co-founder — product architecture, marketplace design, team building (12 engineers), accelerator through successive funding rounds, and strategic vendor partnerships.
Constraints
- Need to serve both customer TMS workflows and LSP vendor economics
- Integrations across CMS, e-commerce, email, and marketing platforms
- Linguistic accuracy beyond simple string replacement
- Startup constraints on capital, hiring, and time-to-market
Approach
- Built a TMS for project oversight, i18n workflows, vendor collaboration, bidding, and ordering via an integrated marketplace.
- Designed an LSP marketplace integrating 20 vendors including MT, TM, and professional services.
- Implemented connectors for content extraction and deployment across 30 platforms.
- Engineered Zendesk integration for CSR translation across 50 languages.
- Designed TML (Translation Markup Language) for pluralization, gender, and Slavic case nuances.
Outcomes
- Full-lifecycle localization product from project management to marketplace fulfillment.
- Broad connector surface that met customers where content already lived.
- Team and company progression through accelerator and funding milestones.
Stack
Ruby on RailsJavaScriptPostgreSQLRedisAPIsZendeskMachine translation
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