berk.ai
← Work

Translation Exchange · 2013 – 2018

Translation management & LSP marketplace

Co-founded and led technology for a localization platform — TMS, vendor marketplace, 30 platform connectors, and a linguistic markup language for contextual accuracy.

Role: CTO / Co-Founder

Problem

Companies struggled to run localization as a product workflow: vendors, bids, content extraction, deployment, and linguistic nuance lived in disconnected tools.

Role

CTO and co-founder — product architecture, marketplace design, team building (12 engineers), accelerator through successive funding rounds, and strategic vendor partnerships.

Constraints

  • Need to serve both customer TMS workflows and LSP vendor economics
  • Integrations across CMS, e-commerce, email, and marketing platforms
  • Linguistic accuracy beyond simple string replacement
  • Startup constraints on capital, hiring, and time-to-market

Approach

  • Built a TMS for project oversight, i18n workflows, vendor collaboration, bidding, and ordering via an integrated marketplace.
  • Designed an LSP marketplace integrating 20 vendors including MT, TM, and professional services.
  • Implemented connectors for content extraction and deployment across 30 platforms.
  • Engineered Zendesk integration for CSR translation across 50 languages.
  • Designed TML (Translation Markup Language) for pluralization, gender, and Slavic case nuances.

Outcomes

  • Full-lifecycle localization product from project management to marketplace fulfillment.
  • Broad connector surface that met customers where content already lived.
  • Team and company progression through accelerator and funding milestones.

Stack

Ruby on RailsJavaScriptPostgreSQLRedisAPIsZendeskMachine translation